Refund Policy

We understand that investing in digital marketing services is a big decision, and we are committed to delivering high-quality solutions tailored to your business needs. However, due to the nature of our services, we have a structured refund policy to ensure transparency and fairness for all our clients.

1. General Refund Terms

Our services involve strategic planning, creative execution, and digital optimizations, which require time and resources. As a result, refunds are subject to the following conditions:

Refunds will not be issued for services that have been partially or fully delivered as per the agreed scope.
Payments made towards consultations, research, or audits are non-refundable.
If a project is canceled before execution begins, a partial refund may be considered based on the work already completed.

2. Refund Policy for Specific Services

Digital Marketing & Social Media Marketing

Since digital marketing strategies are customized, results may vary based on industry trends, audience engagement, and ad performance.
Refunds will not be provided for paid campaigns, advertisements, or social media promotions that have been launched.
If a service is discontinued by the client before the agreed campaign period, no refund will be issued.

Graphic Design Services

Design projects are non-refundable once initial concepts have been shared.
If a project is canceled before design work begins, a partial refund may be considered.

Website Development

No refunds will be issued once development work has started and website frameworks have been set up.
If a project is terminated before any coding or design work has begun, a partial refund may be considered after deducting resource allocation costs.

SEO Services

SEO is an ongoing process, and results depend on multiple factors, including Google’s algorithm changes.
No refunds will be granted for SEO optimizations, link-building efforts, or ranking fluctuations once work has started.

3. Service Modifications & Cancellations

Clients may request modifications based on project scope, but additional revisions may be chargeable.
If a client wishes to cancel a service midway, no refund will be granted for the work already completed.

4. Chargebacks & Disputes

Chargebacks are not an acceptable method for seeking refunds. If there is an issue with a service, we encourage clients to reach out to our support team for resolution.
Any disputes regarding payments must be addressed within 7 days of the service start date.

5. Contact & Support

For any refund-related inquiries, reach out to our team at socialexposure15@gmail.com with relevant project details. Our team will review the request and respond within 5-7 business days.

This policy is in place to ensure a fair business relationship, maintaining quality standards while protecting the efforts invested in every project.